New Urgent Care Veterinary Clinic in Downtown Denver Bridging Gap Between Primary Care and Emergency Hospitals

Thrive Pet Healthcare Tuesday announced the opening of an urgent care clinic at 757 E. 20th Ave. in downtown Denver.

Thrive Pet Healthcare’s new urgent care clinic is addressing the need for timely veterinary care for injuries or illnesses that are not severe enough to require emergency treatment but cause enough pain or discomfort that can’t wait to see a primary veterinarian.

Previously a primary care practice, the clinic transitioned to urgent care last week to address the critical need in the downtown Denver community for veterinary care that complements pet owners’ trusted primary care and alleviates the case overload of emergency hospitals.

Modeled after human urgent care, the Denver urgent care clinic provides outpatient, same-day services for sick pets that require prompt access to a veterinarian, but do not have critical or life-threatening conditions that require surgery or hospitalization. Clinic hours are 10 a.m.-8 p.m., Wednesdays through Saturdays.

“Pets don’t always get sick or injured at a time when it’s convenient to see your primary care veterinarian and some conditions don’t warrant a visit to an ER,” said Thrive Pet Healthcare Downtown Denver Urgent Care’s Acting Practice Manager Lara Freeman. “Our walk-in urgent care clinic in Denver bridges the gap between your family veterinarian and an emergency hospital by providing timely outpatient care that is often more affordable compared to an ER visit.”

Some examples of pet behaviors or symptoms that may benefit from urgent care include loss of appetite, vomiting, diarrhea, eye or ear infections, fever, allergic reactions, itching, lumps, limping, minor wounds or injuries, or the ingestion of minimal toxins or a foreign object.

The clinic is staffed by Colorado State University graduate Dr. Susan Ross. Dr Ross completed her Doctor of Veterinary Medicine degree at the University of Missouri and has worked in general practice, animal shelter medicine and even owned her own veterinary hospital in Missouri before leaving the Ozark Mountains for the Colorado mountains. Her professional interests include urgent care, canine sports medicine, senior pet care and dermatology.

Although urgent care is a walk-in service, pet owners are encouraged to check the availability of the urgent care team by calling the clinic at 720-782-8327.

Thrive Pet Healthcare has opened 19 urgent care facilities across the country in the last two years to accommodate patients’ needs for same-day care in non-life-threatening situations. Urgent care is now available in standalone locations, as an expanded service offering in existing primary care hospitals, and as an add-on facility.

To search for Thrive Pet Healthcare locations offering primary, specialty, urgent and emergency veterinary care, visit

About Thrive Pet Healthcare:

Thrive Pet Healthcare is a leading veterinary service network that uniquely delivers a continuum of care to pet families and services to veterinary hospitals. With an industry-first membership program and over 350 acute, primary, and specialty providers, Thrive Pet Healthcare offers personalized, accessible care through every stage of a pet’s life and health. The veterinarian-founded organization provides premier benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs and aspirations of veterinary care providers, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence. To learn more about Thrive Pet Healthcare, please visit

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